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Delivery Information

Delivery Information - Essential Reading

We typically post over 20,000 parcels a year from orders received via our Amazon, Ebay and this Website.  Fast, accurate and trackable delivery is an absolute priority to us.  It is our responsibility to correctly deliver your order, and we take that responsibility seriously. 

We use only reliable delivery partners:

  • Royal Mail
  • DHL
  • DPD

These delivery companies all have online websites to track your parcel.

·         UK Customers - Standard Delivery is via Royal Mail Tracked 48.  This includes SMS text updates, if you have told us your mobile number.  You will also get email updates.  You can enter the tracking number here: https://www.royalmail.com/track-your-item#/

·         UK Mainland Customers - Express Delivery - you can choose from Royal Mail Tracked 24 or DPD Next Day.  Both these services include text and email updates.  DPD also have a 1 hour delivery timeslot, so during the morning of your delivery, you will be told this information.  You can at this point authorise DPD to leave the item safe, redeliver another day, or delivery to a DPD Shop local

Order Times....When Do Items Leave Us?

If you place you order by 3PM GMT, we will guarantee to ship your item that same day.  Between 3pm and 5pm we will try and ship same day, but certainly the next working day. 

 

Non-UK Customers, please click the Links below to read more information about your delivery options


 

EUROPEAN UNION SHIPPING

 

European Union Customers - we use 2 methods to deliver to you. 

  • DHL Road Service (Economy) or DPD Road Service
  • DPD Express Service (Air Express).

Both services include real time delivery updates as they make their way to you. 





 

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