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Returning an item is a simple process:

1.  Request a return by emailing us:

  • State the reason for the return, e.g. Does Not Fit, Do not Like, Not As Described, Damaged etc
  • You can also complete our return form that is contained within your parcel - just include this in your return parcel.

2.  We will reply with an authorisation number and UK customers will be sent a returns label (PDF format).  Print this off and attach to your parcel, then drop off at any Post Office.